HANDSCOMB CONSULTANTS
LTD
|
Phone : 0870 321 6400 Fax : 084458 65536 email : sales2009@handscomb.co.uk |
Company no: 3270189,
VAT: UK 686 1567 94 |
TeaCup Problem Solver
TeaCup
is different to the
other brainstorming computer program. It will draw its own conclusions from the
data you give. It may be what you expected or it may have simplified the
problem and come to a completely different result. By drawing its own chart it
will help identify the bottleneck causing the problem, the steps needed to
achieve an outcome, or whatever you want: it all depends which relationship
name you choose and which elements you select to make some simple statements
true.
TeaCup
is totally logical
cause & effect analyser; it will calculate the adjacency & reachability
paths for a given problem, thereby highlighting which of the perceived
relationships is indeed part of the cause & effect path. As you may imagine
it relies on the accuracy / honesty of your data input when performing its
logic crunching calculations, but if you get an unexpected result you can
always look back and work out why it came to that conclusion.
TeaCup can be used as part of a training
course with set examples created by you (Method 1), or it can be used by your
students to solve specific problems under your guidance (Method 2)
TeaCup is in a downloadable format, you have
a 30 days trial period, then only $35 to purchase after that (discounts for bulk purchases)
TeaCup will work with all versions of Windows
(including Vista), you just click on the links to download & install it on
your computer and then have a 30 days trial period before you have to decide
whether to purchase or not. The trial version is fully functioning, including
saving your project, printing your chart or data matrix etc.
Method 1 : Educational game / management game.
It can be used near the end of a training course in the form of a game to try
out what they have learned. Using this method you would have projects with
pre-set elements and each student fills in the relationships on their own, and
then they discuss the resulting charts in a group afterwards.
Method 2 : Consultancy. Solving a problem a
particular group of people have. It can be used with a small group of students
and trainer for guidance round one computer. The elements are chosen with the
guidance of a trainer then the relationships are created to see what the
outcome is. Various methods of solving the problem can be tried out to see what
the new chart reveals. e.g. removing one bottleneck in a particular process
results in a new bottleneck.
EXAMPLE : Hospital Bed Blockages
Problem
In this example no more patients can be admitted to
the hospital because all the beds are full. What is the solution? Put in all
the elements of the problem and add links for which causes what. See what comes
out in the final chart.
1.
List
elements of problem and select relationship:-

Name all of the bits of the problem you can think of.
You can come back to this list later to add more,
take some out,
or change the wording of an element
to make it make more sense.
2.
Highlight
all combinations where relationship is true :-

Select which list items in each list will make the sentence true.
You can come back to this later to experiment.
3.
Let
the computer do all the calculations for you :-

No need to do anything here,
the computer does all the logic calculations for
you.
4.
Get
amazed by the result :-

The vertical position of each element is fixed
and has been derived from your previous selections.
The horizontal position can be moved using the mouse
to clarify the chart.
5.
Root
cause found. Problem solved!
In this example, more team assessments were needed to speed up the flow
of patients through the hospital, and arranging suitable home based aftercare
so that patients can be discharging as soon as they are able, not more beds.
TeaCup is in a downloadable format, you have
a 30 days trial period, then only $35 after
that (discounts for bulk purchases)
TeaCup is also available from or listed by,
(and in some cases received awards by) the following companies on their websites
: -
see terms & conditions for
this website